I propose Utilitarian e-Discovery.
All the vendors in the litigation support profession produce many fine products and solutions for large scale e-Discovery services. I have a challenge to everyone in the litigation support profession:
Go to your local state courthouse.
Spend one hour watching the case management conference calendar.
Ask yourself, “Do our products help these attorneys and their clients?”
According to the ABA, there were a total of 1,143,358 lawyers in the United States in 2007.
There is other data that shows 75-80% of lawyers practice in firms with 20 attorneys or less (estimated 857,519 lawyers with 2007 numbers).
My concern for our industry is that products are being developed only for those in the top 7% of litigation in Federal Court.
Hosted litigation support services are not practical for many, if not all, of the attorneys in the 93% group. Consider the following:
State court action worth $90,000.00
Attorney and Paralegal Monthly Hosting Fee: $160.00
Monthly case fee (small case): $600
Total Monthly Fees: $760
Estimated length of case: 20 months
Estimated total hosted costs: $15,200.00
Cost of two litigation software licenses: Capital Expense of $5,000.
Estimated Expert Cost to Prepare Self-Executing Collection Device: $500 (2 hour)
Collection Executed by the Client, Affidavit Signed & Device Returned: $0
Estimated Processing, Data Reduction & Load File Creation: $500.00
Estimated Cost to the client: $1,000.00
The leaders in software solutions for law firms are CT Summation (now Access Data Group), Lexis Nexus Concordance and Caselogistx. These products have set the gold standard for litigation support software. Many other programs now exist.
Despite these great products on the market, there is a need for a very basic discovery management tool that would just be for depositions and ESI/documents. It would help even more if a new product or existing ones could be available as an “elements” or “light” edition at office supply stores for less than $500.
The profit on such a product would be significant even if only 100,000 of the estimated 857,519 attorneys in small firms purchased such a commercially available product. As these small firms get larger cases, the full product version or hosting models become economically sustainable for these attorneys.
Market solutions are coming out designed to drive down e-Discovery costs. Guidance Software with their EnCase Portable device and PinPoint Labs with OneTouch provide cost-effective solutions for keeping collection costs under control. These devices can be prepared by an expert for self-executing collection. The client only needs to plug the device into the USB port and follow the instructions. Other forensic companies such as Microforensics Titan and Paraben Corporation also have cost controlling tools for defensibily collecting electronically stored information.
We support a professional that helps those in legal need. To provide a “greatest happiness principle” to help those attorneys do justice, the profession needs cost-effective solutions. The failure to meet this market need is justice for none.
Josh Gilliland is a California attorney who focuses his practice on eDiscovery. Josh is the co-creator of The Legal Geeks, which has made the ABA Journal Top Blawg 100 Blawg from 2013 to 2016, the Web 100 from 2017 to 2018, and was nominated for Best Podcast for the 2015 Geekie Awards. Josh has presented at legal conferences and comic book conventions across the United States. He also ties a mean bow tie.